High level recruitment decisions that fall apart as swiftly and spectacularly as the recently highly publicised departure of the newly appointed Hawke’s Bay Chamber of Commerce CEO, are a sobering reminder to us all of the need to apply the same diligence to testing and assessing candidates at the top end of the organisation as we do for graduate and …
Managing the Risk of Hiring Staff in Retail
A few months ago I was asked to join the team of judges for this year’s Unison Fibre Hastings City Business Excellence Awards and interview sixteen large national chain Hastings retailers on their current and planned approaches to marketing, customer service, staff development and retention, and how they expected to perform in the next twelve months in far from ideal …