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Online Ability Testing – Big Step Forward in Availability & Efficiency

Accessing Supervised Ability Tests Online When it comes to predicting whether a candidate has the capability to perform the cognitive tasks essential to success in any job, ability testing has one of the strongest correlations of effectiveness. With ability testing suites available for almost every function and level, from Industrial and Process Staff to Senior… Continue reading Online Ability Testing – Big Step Forward in Availability & Efficiency

Making the Most of Personality Profile Reports

Perhaps one of the reasons some people complain about the perceived high cost of personality profiling is that they consistently fail to utilise the full value of the information they have gathered in the selection process. From the employers perspective, most of the time the profile report gains the full attention of the selection panel… Continue reading Making the Most of Personality Profile Reports

Workplace Trends for 2015

Just to get 2015 into perspective, if you’re HR people are still flapping about on how to communicate and engage with Gen-Y, here’s a few shocks for you: Gen-Y will form the largest part of the global workforce in 2015 27% of this group are already in management positions 3% are in senior management positions… Continue reading Workplace Trends for 2015

Unemployable Graduates. A global crisis and how we might fix it

“In the UK, more than half of graduates are working in non-graduate roles, while in the US graduate unemployment  currently stands at 5.5%. After years of study and expense, what a shocking waste of talent and money and dreams. Year after year however I listen to concerned clients of Hays who are worried that each… Continue reading Unemployable Graduates. A global crisis and how we might fix it

Hiring the Perfect Professional. What should you be looking for?

Climber rappelling.

In June 2016, Helen Brand, the CEO of ACCA (Association of Chartered Certified Accountants) launched a report from an international study which identified seven attributes essential to success for accountants and finance professionals. Since then, we have presented a guide to accountants across New Zealand on how to assess whether accounting & finance candidates are… Continue reading Hiring the Perfect Professional. What should you be looking for?

Where are successful businesses using Psychometric Testing reports in 2018?

This year, we have seen a dramatic increase in new clients, especially among businesses that last year might have described themselves as ‘start-ups’ & are now best described as rapidly growing successful outfits. As well as using testing & assessment when recruiting new senior staff, the savvy operators of these businesses have also extended the… Continue reading Where are successful businesses using Psychometric Testing reports in 2018?

Using Personality Profiling to get Joint Ventures & Equity Partnerships off the Launch Pad

What do most organisations use personality profiling for? In our experience, ninety percent of the profiling we do is in the recruitment and selection space. At the basic end, employers look for reasons to, or not to, hire a candidate by exploring the potential risks uncovered by personality questionnaires. Our more sophisticated clients take the… Continue reading Using Personality Profiling to get Joint Ventures & Equity Partnerships off the Launch Pad

Assessing Contact Centre & Customer Service Candidates

How should an employer go about assessing a contact centre candidate’s likelihood of succeeding in that environment, or in smaller scale customer services roles where the bulk of communications with customers take place over the phone or internet? Candidate assessment suites designed specifically for these environments tend to focus on a blend of abilities essential… Continue reading Assessing Contact Centre & Customer Service Candidates

Working in Partnership to Prepare a Contact Centre Workforce

The past few months have been particularly rewarding for us in taking our long standing partnership with the regional Ministry of Social Development (MSD) office into new grounds of preparing this regions potential workforce for employment in contact centre environments. Drawing on the experiences of introducing contact centres to economically depressed regions in South Wales… Continue reading Working in Partnership to Prepare a Contact Centre Workforce

Contact Centre Impact on Regional Economies

Kiwi Bank’s creation of c.150 permanent jobs in a region that is going backwards on most economic indicators is perhaps the best news we have had the pleasure of reporting for several years. People Central has handled in excess of 200 permanent job losses through redundancy support in the last 2 years and we know… Continue reading Contact Centre Impact on Regional Economies

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