For those of you who don’t know me, I consider myself to be a Kiwi/American. I’m a citizen of both countries and have lived in each for about the same duration of time. When I relocated back to the States a couple years ago, I began reflecting on what I had accomplished whilst living in New Zealand;… Continue reading Cultivating Grit: The Secret Ingredient of Successful People and Organisations
MoralDNA™ is a personality profile which was co-designed by Professor Roger Steare, The Corporate Philosopher, and Pavlos Stamboulides, Director of Psycholate. It is free of charge for personal use, and the profile it creates is designed to help you understand your moral values, how you prefer to make good decisions and ‘do the right thing’.… Continue reading What is your Moral DNA?
What do most organisations use personality profiling for? In our experience, ninety percent of the profiling we do is in the recruitment and selection space. At the basic end, employers look for reasons to, or not to, hire a candidate by exploring the potential risks uncovered by personality questionnaires. Our more sophisticated clients take the… Continue reading Using Personality Profiling to get Joint Ventures & Equity Partnerships off the Launch Pad
Kiwi Bank’s creation of c.150 permanent jobs in a region that is going backwards on most economic indicators is perhaps the best news we have had the pleasure of reporting for several years. People Central has handled in excess of 200 permanent job losses through redundancy support in the last 2 years and we know… Continue reading Contact Centre Impact on Regional Economies
The past few months have been particularly rewarding for us in taking our long standing partnership with the regional Ministry of Social Development (MSD) office into new grounds of preparing this regions potential workforce for employment in contact centre environments. Drawing on the experiences of introducing contact centres to economically depressed regions in South Wales… Continue reading Working in Partnership to Prepare a Contact Centre Workforce
How should an employer go about assessing a contact centre candidate’s likelihood of succeeding in that environment, or in smaller scale customer services roles where the bulk of communications with customers take place over the phone or internet? Candidate assessment suites designed specifically for these environments tend to focus on a blend of abilities essential… Continue reading Assessing Contact Centre & Customer Service Candidates
Just to get 2015 into perspective, if you’re HR people are still flapping about on how to communicate and engage with Gen-Y, here’s a few shocks for you: Gen-Y will form the largest part of the global workforce in 2015 27% of this group are already in management positions 3% are in senior management positions… Continue reading Workplace Trends for 2015
Accessing Supervised Ability Tests Online When it comes to predicting whether a candidate has the capability to perform the cognitive tasks essential to success in any job, ability testing has one of the strongest correlations of effectiveness. With ability testing suites available for almost every function and level, from Industrial and Process Staff to Senior… Continue reading Online Ability Testing – Big Step Forward in Availability & Efficiency
For anyone considering making a move to pastures new, BBC Capital have a flowchart to assist you in making the big decision…
A study released this month by screening analytics company First Advantage places New Zealand and Australian candidates as those most likely to stretch the truth in their CV’s, with 26.9% of CV’s found to be significantly embellished, compared to the next two highest scorers being Singapore (18.8%) and Hong Kong (16.4%). Of all CV discrepancies… Continue reading New Zealand & Australia Candidates top in Asia Pacific for CV Embellishment
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