I was prompted to write this after several recent experiences of clients and enquirers asking why they should take abstract reasoning scores seriously and even asking for the test to be removed from the ability test battery so they could concentrate on numerical, verbal and checking scores. The common theme in all these conversations was… Continue reading Valuing Abstract Reasoning Tests
Busy schedules and expectations from clients, candidates and society in general that interactions and processes are conducted online have had a much debated effect on how psychometric and other assessments are conducted. In just the past two years, we have seen and led that change to the point where we have conducted traditional in-person supervised… Continue reading Online Candidate Testing & Assessment. Balancing benefits against risks
Let’s be blunt for a moment. Exceptional sales candidate’s are few and far between and when they enter the job market, they can choose their next employer to a greater extent than most. In spite of this, many managers and recruiters still approach the selection process as if they somehow hold all the cards and… Continue reading Sales Managers & Recruiters: Why would that top sales candidate want to work for you?
Perhaps one of the reasons some people complain about the perceived high cost of personality profiling is that they consistently fail to utilise the full value of the information they have gathered in the selection process. From the employers perspective, most of the time the profile report gains the full attention of the selection panel… Continue reading Making the Most of Personality Profile Reports
“In the UK, more than half of graduates are working in non-graduate roles, while in the US graduate unemployment currently stands at 5.5%. After years of study and expense, what a shocking waste of talent and money and dreams. Year after year however I listen to concerned clients of Hays who are worried that each… Continue reading Unemployable Graduates. A global crisis and how we might fix it
In June 2016, Helen Brand, the CEO of ACCA (Association of Chartered Certified Accountants) launched a report from an international study which identified seven attributes essential to success for accountants and finance professionals. Since then, we have presented a guide to accountants across New Zealand on how to assess whether accounting & finance candidates are… Continue reading Hiring the Perfect Professional. What should you be looking for?
This year, we have seen a dramatic increase in new clients, especially among businesses that last year might have described themselves as ‘start-ups’ & are now best described as rapidly growing successful outfits. As well as using testing & assessment when recruiting new senior staff, the savvy operators of these businesses have also extended the… Continue reading Where are successful businesses using Psychometric Testing reports in 2018?
What do most organisations use personality profiling for? In our experience, ninety percent of the profiling we do is in the recruitment and selection space. At the basic end, employers look for reasons to, or not to, hire a candidate by exploring the potential risks uncovered by personality questionnaires. Our more sophisticated clients take the… Continue reading Using Personality Profiling to get Joint Ventures & Equity Partnerships off the Launch Pad
How should an employer go about assessing a contact centre candidate’s likelihood of succeeding in that environment, or in smaller scale customer services roles where the bulk of communications with customers take place over the phone or internet? Candidate assessment suites designed specifically for these environments tend to focus on a blend of abilities essential… Continue reading Assessing Contact Centre & Customer Service Candidates
The past few months have been particularly rewarding for us in taking our long standing partnership with the regional Ministry of Social Development (MSD) office into new grounds of preparing this regions potential workforce for employment in contact centre environments. Drawing on the experiences of introducing contact centres to economically depressed regions in South Wales… Continue reading Working in Partnership to Prepare a Contact Centre Workforce
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