Recruiting good sales people presents unique obstacles. Many sales candidates are great at interviews but not much else, and most arrive with glowing references, but for differing reasons. Reducing the risk of selecting poor performers and concentrating your efforts on applicants most likely to thrive in sales and customer relations roles must be among any businesses top priorities. This can …
How should an employer go about assessing a contact centre candidate’s likelihood of succeeding in that environment, or in smaller scale customer services roles where the bulk of communications with customers take place over the phone or internet? Candidate assessment suites designed specifically for these environments tend to focus on a blend of abilities essential to success where information is …
This isn’t a scientific study, but rather observations from over 80 personality profile reports fed back to clients and candidates since mid-March when life changed dramatically for just about everybody. If you use personality profiles as part of your selection & development process, here’s some ideas on accounting for the effect of a global pandemic on your candidates and staff …
By now, the reality has set in that many, if not all of your staff and colleagues are going to be working from home for at least the next month and quite possibly the next quarter. All those questions on how will you manage, motivate, communicate with, develop and just keep things afloat will have been ringing louder for anybody …
Traditionally, phone and video interviews have been used to turn candidate long-lists into shortlists on who to invite along to final face-to-face interviews. In our current shutdown climate, the phone/video interview will also be the final stage from which you make job offers and start on-boarding a remote working a new team member. The need to get them right is …
Whether you’re a recruitment consultant, in-house recruiter or business owner, the counter-offer scenario will be a familiar exasperation. After all the hours and effort of a selection process, you’re hard won final stage candidate is offered the job, only to turn it down when offered a pay rise by their current employer, or use the counter-offer as a new …
Creating a credible shortlist, without letting good potential slip through the net is a tedious process, so it seems timely to share the positive points of good practice experienced when screening over five thousand applicants for four hundred graduate jobs in seven capitals across the European Union in just three months:
Selecting the most talented applicants for sales roles presents obstacles for employers and recruiting managers. Sales people typically interview well, are skilled in presenting positive images and brushing over what they don’t want their interviewer to know. Sales candidates also tend to arrive with glowing references, but for differing reasons. Sales selection processes that allow candidates to avoid potential areas …
Here’s what we know about salary transparency: Workers are more motivated when salaries are transparent. They work harder, they’re more productive, and they’re better at collaborating with colleagues. Across the board, pay transparency seems to be a good thing. Transparency isn’t just about business bottom line, however. Researchers say transparency is important because keeping salaries secret reinforces discrimination. “From a …
The Industrial Proficiency Test (IPT) is a robust measure of cognitive ability specifically designed for warehousing, factory and process orientated jobs.
This assessment is ideally suited to individuals with a basic level of education and includes measures of Numerical and Symbolic reasoning, Written Instructions and Checking.
